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Bryan Health seeks a detail-oriented patient account specialist to interview patients, collect up-to-date demographics, and verify insurance coverage during admission. The role supports hospital admissions by ensuring required signatures, presenting policies, and aiding day-to-day operations of the business office staff under supervision of the Office Supervisor.
Excellent organizational and communication skills are essential to coordinate coverage and ensure smooth patient intake across
Responsible for interviewing patients to gather all pertinent account information, gather up to date demographics, and verify insurance coverage. They are responsible for ensuring that all required patient signatures are present for treatment, medical records and insurance processing. They ensure that all necessary documentation is presented to patients, making them aware of all hospital policies and procedures that relate to the admission process and treatment. Will assist and help over-see the day-to-day operations of all business office staff in the hospital setting. Works closely with the Business Office Supervisor to provider leadership to all business office team members. Helps assist with coordinating business office coverage in the hospital and personally aids where needed.
The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.