Patient Registration Specialist (ED) -PRN

jacksonhospital; Montgomery (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

Jackson Hospital in Montgomery, AL is seeking a Patient Access Specialist to support pre-registration, registration, and payer verification at the point of service.

The role emphasizes accurate data entry of patient demographics and benefits, as well as coordinating benefits and collecting patient financial responsibility while ensuring HIPAA and EMTALA compliance.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare business office is preferred.
• Ability to interact with the public including patients of all ages.
• Basic medical terminology knowledge helpful.
• Typing 40–50 words per minute.

Responsibilities

• Handle pre-registration and registration tasks.
• Perform payer identification and benefit verification.
• Refer patients to financial counseling as needed.
• Process point-of-service collections and data entry of demographics/benefits.
• Verify benefits eligibility and coordinate benefits.
• Determine and collect patient financial responsibility at the point of service.
• Ensure compliance with Medicare/EMTALA/HIPAA requirements.

Skills

Communication skills

Customer service

AIDET knowledge

Data entry

Typing speed 40–50 wpm

Education

High school diploma

Job description

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

High school diploma or equivalent.Previous business office experience preferred in a healthcare environment. Ability to interact with the public, i.e. children, adolescents, adults, and geriatric.Ability to interpret and possess basic medical and anatomy terminology skills.Manual dexterity and visual acuity necessary to utilize the PC and calculator.Visual acuity also necessary for filing and proofing documents. Ability to sit for prolonged periods of time.Verbal communication and hearing ability to communicate with a multitude of customers. Frequent lifting of patient luggage (25-40 lbs.) Ability to type 40 to 50 words per minute.