Patient Access Specialist ED - FT; 7:00 P.M.- 7:00 A.M. (7 ON/ 7 OFF)

jacksonhospitalinternal; Montgomery (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Jackson Hospital is recruiting for a patient access role responsible for pre-registration, registration, payer identification and verification, and directing patients to financial counseling.

This position emphasizes accurate data entry, benefits verification, coordination of benefits, and collecting patient financial responsibility at the point of service, while upholding Medicare/EMTALA, HIPAA and regulatory requirements, and delivering excellent customer service to patients and families.

Qualifications

• High school diploma or equivalent.
• Previous business office experience preferred in a healthcare environment.
• Ability to interact with the public, i.e. children, adolescents, adults, and geriatric.
• Ability to type 40 to 50 words per minute.

Responsibilities

• Pre-registration and registration of patients.
• Payer identification and verification.
• Referral to financial counseling as needed.
• Point of service collections and cash handling.
• Data gathering and entry of patient demographic and benefits information.
• Verification of benefits eligibility and coordination of benefits.
• Compliance with Medicare/Medicaid related requirements (Important Message from Medicare, EMTALA, HIPAA).
• Provide excellent customer service to patients, family members, and healthcare staff.

Skills

AIDET communication

Data entry accuracy

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

PC

Calculator

Job description

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

High school diploma or equivalent.Previous business office experience preferred in a healthcare environment. Ability to interact with the public, i.e. children, adolescents, adults, and geriatric.Ability to interpret and possess basic medical and anatomy terminology skills.Manual dexterity and visual acuity necessary to utilize the PC and calculator.Visual acuity also necessary for filing and proofing documents. Ability to sit for prolonged periods of time.Verbal communication and hearing ability to communicate with a multitude of customers. Frequent lifting of patient luggage (25-40 lbs.) Ability to type 40 to 50 words per minute.