Patient Registration Specialist - Float

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Baptist Health - Central Alabama is seeking a Patient Registration Specialist – Float. The successful candidate will be responsible for pre-registration and registration, ensuring accurate patient information entry, and collecting financial responsibilities. This role requires at least two years of experience in a medical setting and strong organizational skills.

Desired candidates should have a high school diploma, potentially an associate’s degree, and be bilingual in English and Spanish. This is a full-time regular position located in Montgomery, Alabama.

Qualifications

• Bilingual capability in English/Spanish desirable.
• At least two years’ experience in a medical or hospital patient access or financial services environment preferred.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Responsible for pre-registration and registration.
• Ensures accurate entry of patient demographic and benefit information.
• Verifies benefits eligibility and collects financial responsibility.

Skills

MS Office

Customer relations skills

Organizational skills

Analytical skills

Interpersonal skills

Problem-solving abilities

Written communication skills

Oral communication skills

Education

High school graduate or equivalent

Associate's degree in health care or business-related field

Job description

Patient Registration Specialist – Float

Responsible for pre‑registration, registration, payer identification and verification, referral to financial counseling, and point‑of‑service collections. Ensures accurate entry of patient demographic and benefit information into computer systems. Verifies benefits eligibility and limitations, coordinates benefits, and determines and collects the patient's financial responsibility at the point of service. Maintains understanding of regulatory requirements including medical necessity determination, Medicare Secondary Payer completion, Medicare coordination of benefits, Important Message from Medicare issuance and signage, HIPAA and EMTALA. May have additional duties within the scope of the role.

Education & Experience

High school graduate or equivalent required. Associate’s degree in health care or business‑related field preferred. Bilingual capability (English/Spanish) desirable. At least two years’ experience in a medical or hospital patient access or financial services environment preferred; training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

Skills, Knowledge, and Abilities

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership, organizational, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem‑solving abilities, excellent organizational skills.
• Ability to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organization.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and apply appropriate solutions.
• Ability to work both independently and in a team environment.

Job Details

Primary location: Corporate
Employment type: Regular‑Full time
Shift: First Shift (United States of America)