Patient Access & Registration Specialist

Hialeah Hospital; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Hialeah Hospital in Florida is seeking a Registration Clerk to efficiently process patient registrations by verifying, updating, and collecting demographic and financial data across hospital departments.

The role requires excellent customer service and communication skills, bilingual Spanish preferred, and familiarity with Microsoft Office and Meditech. You will greet patients, explain financial responsibilities, and ensure compliance with HIPAA and CMS guidelines.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of relevant experience preferred.
• Proficient with Microsoft Office and medical systems (e.g., Meditech).
• Bilingual; Spanish-speaking preferred.
• Strong customer service and communication skills.

Responsibilities

• Process patient registrations by verifying and updating demographic and financial data.
• Greet patients and direct them to the appropriate departments.
• Obtain and verify demographic and regulatory information.
• Educate patients on financial responsibility and payment options.
• Collect signatures and distribute forms (e.g., General Consent, Patient Rights, etc.).
• Maintain HIPAA and CMS compliance in daily tasks.
• Collaborate with hospital departments and meet performance standards.

Skills

Customer service

Communication skills

Bilingual Spanish

Financial responsibility knowledge

Medical terminology knowledge

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Meditech

Job description

Hialeah Hospital in Florida is seeking a Registration Clerk to efficiently process patient registrations by verifying, updating, and collecting demographic and financial data across hospital departments.

The role requires excellent customer service and communication skills, bilingual Spanish preferred, and familiarity with Microsoft Office and Meditech. You will greet patients, explain financial responsibilities, and ensure compliance with HIPAA and CMS guidelines.