Patient Access & Registration Specialist

Hialeah Hospital; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Hialeah Hospital in Florida seeks a patient registration clerk to verify and collect demographic and financial data for multiple departments, ensuring accurate admissions and smooth patient flow. You will greet patients, explain financial responsibilities, obtain necessary signatures, and maintain HIPAA and CMS compliance while coordinating with nursing units and central registration.

Candidates should have a high school diploma and 1-2 years of relevant experience; bilingual Spanish is

Qualifications

• Education: High School Diploma or Equivalent.
• Experience: 1-2 years of relevant experience preferred.
• Software/Hardware: Meditech and Microsoft Office.
• Medical terminology and insurance knowledge.

Responsibilities

• Greet and direct patients and visitors to appropriate nursing units and departments.
• Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites.
• Educate patients on financial responsibility and potential solutions.
• Obtain signatures and distributes forms including: General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.)
• Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites.
• Responsible for knowledge and accurate use of CMS guidelines including: HIPAA, EMTALA, MSP, etc.
• Works effectively with fellow co-workers and all other hospital departments.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Commits to recognize and respect cultural diversity for all customers (internal and external).
• Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service.
• Performs other duties as assigned.
• Excellent customer service and communication skills
• Ability to discuss and collect patient financial responsibility
• Ability to work within various environments including: Emergency Dept, Central Reg, Bedside Reg, etc.
• Ability to work independently, prioritize and multi-task
• Medical terminology and/or insurance knowledge
• Bilingual; Spanish-speaking preferred.

Skills

Excellent customer service

Strong communication skills

Bilingual Spanish

Medical terminology

Insurance knowledge

Multitasking

Teamwork

Education

High School Diploma or Equivalent

Tools

Meditech

Microsoft Office

Job description

Hialeah Hospital in Florida seeks a patient registration clerk to verify and collect demographic and financial data for multiple departments, ensuring accurate admissions and smooth patient flow. You will greet patients, explain financial responsibilities, obtain necessary signatures, and maintain HIPAA and CMS compliance while coordinating with nursing units and central registration.

Candidates should have a high school diploma and 1-2 years of relevant experience; bilingual Spanish is