Patient Registration Specialist

Park DuValle Community Health Center, INC; Louisville, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Park DuValle Community Health Center, INC is seeking a Registration Clerk to be the first point of contact for patients, handling registration, insurance verification, scheduling, payments, and records management. You will create a welcoming experience and ensure accurate data entry in the EHR.

The ideal candidate is professional, compassionate, detail-oriented, and dedicated to delivering exceptional customer service in a healthcare setting, while maintaining patient confidentiality and HIPAA

Qualifications

• High school diploma or GED; healthcare admin coursework a plus.
• Experience in a medical office, healthcare setting, or customer service role.
• Strong attention to detail and accuracy in data entry.
• Excellent verbal and written communication skills.
• Proficiency with computers, Microsoft Office, and electronic medical record systems.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a professional, patient-centered approach.
• Ability to handle sensitive information with discretion and confidentiality.

Responsibilities

• Welcome patients and assist with the registration and check-in process.
• Collect, verify, and update demographic, insurance, and other required patient information.
• Collect, process, and accurately post patient payments to patient accounts.
• Accurately enter patient information into the Electronic Health Record (EHR) system.
• Verify insurance eligibility and assist patients with questions regarding coverage and registration requirements.
• Schedule appointments and help manage patient flow to support efficient clinic operations.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Communicate effectively with providers, clinical staff, and other departments to coordinate patient care.
• Address patient inquiries and resolve registration, scheduling, or billing-related concerns.
• Maintain a clean, organized, and professional reception area.
• Perform other administrative duties as assigned.

Skills

Data entry accuracy

Customer service

Communication skills

Multitasking

Professionalism

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Park DuValle Community Health Center, INC is seeking a Registration Clerk to be the first point of contact for patients, handling registration, insurance verification, scheduling, payments, and records management. You will create a welcoming experience and ensure accurate data entry in the EHR.

The ideal candidate is professional, compassionate, detail-oriented, and dedicated to delivering exceptional customer service in a healthcare setting, while maintaining patient confidentiality and HIPAA