Patient Registration & Scheduling Specialist

Cherry Health (Cherry Street Services) DBA; Grand Rapids (MI); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NHSC loan repayment

Medical/Dental/Vision insurance

Paid time off

Paid holidays

401(k) retirement plan with employer 5

Pet insurance

Employee Assistance Program

Descripción de la vacante

Cherry Health in Grand Rapids, MI is seeking a dedicated Specialist, Patient Registration to serve as the first point of contact for patients and visitors. You will handle scheduling, verify insurance eligibility, collect information, and process payments to support smooth clinic operations.

This full-time onsite role requires strong communication, attention to detail, and proficiency with Microsoft Office and electronic health records. Bilingual Spanish skills are a plus.

Formación

• High school diploma or GED required; associate degree preferred.
• Minimum one year of experience in a healthcare setting with EHR experience.
• Bilingual skills in Spanish preferred.
• Strong communication, organization, and multitasking abilities.
• Proficiency with Microsoft Office and EHR systems.
• Ability to handle cash processing and maintain accurate records.

Responsabilidades

• Greet patients and collect required documentation, including insurance details.
• Schedule, confirm, and reschedule appointments to maintain clinic efficiency.
• Verify insurance eligibility and obtain signatures as needed.
• Process payments and assist with billing inquiries.
• Maintain accurate patient records and data entry in the EHR system.
• Answer phones, route calls, and provide exceptional customer service.
• Adhere to HIPAA guidelines and protect patient confidentiality.
• Collaborate with clinical and administrative teams to support daily operations.

Conocimientos

Effective Communication

Customer Service

Attention to Detail

Technology Proficiency

Confidentiality

Multitasking & Organization

Bilingual Spanish

Educación

High school diploma or GED

Associate’s degree preferred

Herramientas

Microsoft Office

EHR systems

Descripción del empleo

Cherry Health in Grand Rapids, MI is seeking a dedicated Specialist, Patient Registration to serve as the first point of contact for patients and visitors. You will handle scheduling, verify insurance eligibility, collect information, and process payments to support smooth clinic operations.

This full-time onsite role requires strong communication, attention to detail, and proficiency with Microsoft Office and electronic health records. Bilingual Spanish skills are a plus.