Patient Access & Scheduling Specialist

Cherry Health (Cherry Street Services) DBA; Grand Rapids (MI); Presencial; USD 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Loan repayment through NHSC/Michigan

Medical, Dental and Vision Insurance

Paid Time Off

Paid holidays

403(b) Retirement Savings Plan

Pet Insurance

Descripción de la vacante

Cherry Health is seeking a Specialist, Patient Registration to greet patients, collect documentation, verify insurance, and manage appointments at multiple locations in Michigan. The role requires strong communication and customer service, with attention to detail and confidentiality in handling sensitive health information.

The position is full-time, typically Monday–Friday, with some evenings and Saturdays.

Formación

• Greet patients and collect documentation, including insurance eligibility and signatures.
• Schedule, confirm, and reschedule appointments per scheduling guidelines.
• Maintain accurate records and perform data entry with HIPAA compliance.

Responsabilidades

• Ensure the registration area and phones open promptly at assigned hours.
• Support billing and collections by processing payments and updating patient records.
• Assist in patient communications and respond to questions and concerns.

Conocimientos

Effective Communication

Customer Service Focus

Attention to Detail

Technology Proficiency

Confidentiality

Multitasking & Organization

Bilingual Spanish

Educación

High School Diploma or GED

Associate Degree preferred

Herramientas

Microsoft Office

EMR/EHR systems

Descripción del empleo

Cherry Health is seeking a Specialist, Patient Registration to greet patients, collect documentation, verify insurance, and manage appointments at multiple locations in Michigan. The role requires strong communication and customer service, with attention to detail and confidentiality in handling sensitive health information.

The position is full-time, typically Monday–Friday, with some evenings and Saturdays.