Patient Registration & Scheduling Specialist

Cherry Health; Grand Rapids (MI); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Loan repayment

Insurance package (medical/dental/vis

Paid time off 4 weeks

Paid holidays

Retirement plan match

529 savings plan

Pet insurance

Employee assistance program

Descripción de la vacante

Cherry Health in Michigan seeks a Specialist, Patient Registration to act as the front-line contact for patients and the public. You will manage scheduling, verify insurance eligibility, handle billing inquiries, and respond to patient questions while maintaining high standards of confidentiality.

The role requires accurate data entry, strong communication, and the ability to multitask in a busy office. Some evenings and Saturdays are possible, with travel between Cherry Health sites as needed.

Formación

• One year of healthcare office experience with EMR systems.
• Ability to handle sensitive patient information per HIPAA.
• Familiarity with scheduling, insurance eligibility, and billing processes.

Responsabilidades

• Greet patients and collect required documentation.
• Verify insurance eligibility and obtain necessary signatures.
• Enter patient data accurately and process payments as needed.
• Schedule, confirm, and reschedule appointments per guidelines.
• Review sliding fee scale options and discuss payment methods.
• Monitor daily schedules and report variations for efficiency.
• Maintain patient records, statistics, and productivity reports.
• Manage office supplies and perform general clerical duties.
• Participate in annual training, including CPR.
• Perform additional duties assigned by supervisor.

Conocimientos

Effective communication

Customer service

Attention to detail

Technology proficiency

Confidentiality (HIPAA)

Multitasking

Spanish language (preferred)

Educación

High school diploma or GED

Associate’s degree preferred

Descripción del empleo

Cherry Health in Michigan seeks a Specialist, Patient Registration to act as the front-line contact for patients and the public. You will manage scheduling, verify insurance eligibility, handle billing inquiries, and respond to patient questions while maintaining high standards of confidentiality.

The role requires accurate data entry, strong communication, and the ability to multitask in a busy office. Some evenings and Saturdays are possible, with travel between Cherry Health sites as needed.