Patient Registration & Scheduling Specialist

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Job summary

Community Health Systems, Inc. in Birmingham, AL is seeking a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions.

The role ensures a smooth registration process, schedules procedures, secures authorizations, and maintains organized patient records with superb customer service. Responsibilities include verifying insurance, pre-registering patients, collecting co-pays, and communicating with physician offices.

Qualifications

• Post secondary education or training in medical office administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration or front desk.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions with courtesy.
• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers patients by obtaining accurate demographic information.
• Verifies insurance eligibility and captures health insurance details.
• Collects and records patient financial responsibility estimates.
• Maintains accurate patient records and documentation.

Skills

Customer service

Medical terminology

Attention to detail

EHR systems

Education

Post secondary education in medical office administration

Tools

EHR software

Job description

Community Health Systems, Inc. in Birmingham, AL is seeking a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions.

The role ensures a smooth registration process, schedules procedures, secures authorizations, and maintains organized patient records with superb customer service. Responsibilities include verifying insurance, pre-registering patients, collecting co-pays, and communicating with physician offices.