Patient Access Specialist: Registration & Insurance

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 36,000 - 42,000; Full time

Job summary

Grandview Medical Center - Birmingham, AL seeks a Registrar to support patient care by accurately capturing and verifying demographic and insurance information, in-person and by phone. The role schedules procedures, secures authorizations, and maintains complete patient records while delivering exceptional customer service.

Responsibilities include pre-registering patients, verifying insurance, collecting financial responsibilities, and communicating with physician offices to ensure smooth

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Capture and verify demographic and insurance information.
• Schedule procedures and pre-register patients.
• Verify insurance eligibility and obtain required authorizations.
• Collect and document patient financial responsibilities.
• Maintain patient records and ensure accurate documentation.
• Communicate with physician offices and patients professionally.

Skills

Insurance verification

Attention to detail

Interpersonal skills

Confidential information handling

Customer service

Education

Medical office administration

Tools

EHR systems

Registration software

Job description

Grandview Medical Center - Birmingham, AL seeks a Registrar to support patient care by accurately capturing and verifying demographic and insurance information, in-person and by phone. The role schedules procedures, secures authorizations, and maintains complete patient records while delivering exceptional customer service.

Responsibilities include pre-registering patients, verifying insurance, collecting financial responsibilities, and communicating with physician offices to ensure smooth