Patient Access & Registration Specialist

Community Health Systems, Inc.; Key West (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Health Systems, Inc. in Key West, FL seeks a Registrar to accurately capture and verify demographic and insurance information.

You will schedule procedures, pre-register patients, obtain authorizations, and maintain organized patient records while delivering exceptional customer service. The role involves interacting with patients and families, coordinating schedules, verifying insurance, collecting estimates of financial responsibility, and ensuring smooth registration processes

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications and secures necessary authorizations.
• Collects and records patient financial responsibility estimates as applicable.
• Maintains registration documentation and ensures completion of patient medical records.

Skills

Insurance verification

Attention to detail

EHR systems

Interpersonal communication

Education

Post-secondary education in medical/healthcare administration

Tools

Registration software

Medical scheduling software

Job description

Community Health Systems, Inc. in Key West, FL seeks a Registrar to accurately capture and verify demographic and insurance information.

You will schedule procedures, pre-register patients, obtain authorizations, and maintain organized patient records while delivering exceptional customer service. The role involves interacting with patients and families, coordinating schedules, verifying insurance, collecting estimates of financial responsibility, and ensuring smooth registration processes