Patient Registration Representative

MMC001 Marshall Medical Center; United States; On-site; USD 29,000 - 33,000; Part time

Job summary

Marshall Medical Center's Patient Registration Representative enters patients into the system for treatment, ensuring comfort and safety during admission, and delivering a caring first impression.

The role collects complete demographic and financial information to support service and reimbursement, handles deductibles and co-pays at service time, and adheres to HIPAA and insurance regulations while collaborating with care teams.

Qualifications

• High school diploma or equivalent is required.
• Healthcare experience is preferred.
• Excellent customer service skills are required.
• Accurate data entry and 10-key skills are required.
• Excellent communication skills are required.
• Effective teamwork ability is required.

Responsibilities

• Enter patients into MMC accurately and ensure comfort during admission.
• Collect complete demographic and financial information to support service and reimbursement.

Skills

customer service

pc skills

data entry

communication

teamwork

Education

High school diploma or equivalent

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Department: Patient Registration
Shift: Primarily Evenings (United States of America)
Employee Type: Limited Term (Fixed Term)
Minimum Pay Range: $21.00 - $24.15

Position Summary

The Patient Registration Representative accurately enters all patients into Marshall Medical Center (MMC) for treatment and ensures that patients are comfortable and safe as they undergo the admission process. Delivers a caring and professional first impression of Marshall at all times. Collects complete and accurate demographic and financial information regarding a patient’s admission in order to facilitate patient service and reimbursement.

This position is responsible for collecting deductibles and co-pay moneys from patients at the time of service. The role requires understanding and adherence to federal and state regulations regarding patient consent, release of information (ROI), HIPAA, and federal, state and private insurance reimbursement requirements. The representative interacts with patients, physicians, nursing, ancillary and support staff on a daily basis.

Position Qualifications

• High school diploma or equivalent (required)
• Previous health care experience (preferred)
• Excellent customer service skills (required)
• Proficient PC skills with Windows, Word and Excel (required)
• Accurate data entry and 10-key skills (required)
• Excellent communication skills (required)
• Effective teamwork ability (required)