Patient Registration Pro (Part-Time)

Northwest Florida Community Hospital; Chipley (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Shift differential pay

401(k) with employer match

Free NFCH services

Generous PTO plan

Competitive pay

Health and wellness discounts

Job summary

Northwest Florida Community Hospital in Chipley, FL is seeking a Part Time Patient Registration Specialist to provide exceptional patient service in our Registration Department. The role involves collecting demographics, insurance information, and ensuring accurate registration in our system.

The ideal candidate has at least one year in a customer-focused role, basic knowledge of billing processes, and strong communication and computer skills.

Qualifications

• High School Diploma (or equivalent).
• Minimum of one year experience in a customer-focused industry.
• Knowledge of patient registration, insurance reimbursement, governmental and other payer source billing, credit and collections, cashiering and admitting.
• Familiar with functions, capabilities and operation of computer-based billing, patient accounts, and registration management systems.
• Excellent interpersonal skills, including customer service, patience, empathy and compassion.
• Excellent computer and communication skills.
• Effective communication skills, including active listening, writing, speaking and reading comprehension.
• Good collaboration and teamwork skills.
• Fast and adaptive problem-solving abilities.
• Keen attention to detail.
• Follow all established Federal, State and Local rules, regulations and guidelines.

Responsibilities

• Interview patients to gather demographic and insurance information in order to register the patient in the computer system.
• Establish the patient medical record.
• Provides Advanced Beneficiary Notices, HIPAA, Patient Rights and benefit assignments as directed.
• Obtains authorizations, certifications, and referrals from insurance companies.
• Identifies patient’s financial responsibilities and collects payments.
• Liaison between patients, patients' relatives, and the healthcare organization.
• Communicates patients' questions and concerns to appropriate staff members.
• Explains policies and procedures to patients and refers them to the proper services required.
• Ensuring all confidentiality and privacy rights of residents are observe.
• Supports and promotes the Mission, Vision, and Values; adheres to all hospital policies and procedures; commits to the Standards of Conduct; maintains professional appearance.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Problem solving

Attention to detail

Adaptability

PC literacy

Active listening

Empathy

Education

High School Diploma (or equivalent)

Job description

Northwest Florida Community Hospital in Chipley, FL is seeking a Part Time Patient Registration Specialist to provide exceptional patient service in our Registration Department. The role involves collecting demographics, insurance information, and ensuring accurate registration in our system.

The ideal candidate has at least one year in a customer-focused role, basic knowledge of billing processes, and strong communication and computer skills.