Patient Registration Concierge

R1 RCM; Manhattan (KS); On-site; USD 19,286 - 26,174; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration - Customer Service Representative to help patients check into hospitals. You will answer phones, input data across several systems, and support patients with insurance and registration details.

The role emphasizes compassion, quick learning of technology, and the ability to stay organized in a fast-paced setting. Training is provided, and the position offers a starting point in healthcare careers.

Qualifications

• High School Diploma or GED required.
• Excellent customer service experience required.

Responsibilities

• Answer phones and input patient information across multiple screens in a busy registration environment.
• Listen with compassion to ease patient anxiety and collect information accurately.
• Assist patients with insurance information and registration processes; work with clinicians during emergent care as needed.
• Support a team dedicated to patient experience and the hospital workflow.

Skills

Excellent customer service

Medical experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration - Customer Service Representative to help patients check into hospitals. You will answer phones, input data across several systems, and support patients with insurance and registration details.

The role emphasizes compassion, quick learning of technology, and the ability to stay organized in a fast-paced setting. Training is provided, and the position offers a starting point in healthcare careers.