Patient Registration & Insurance Verification Specialist

Lutheran Health Network; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Lutheran Health Network is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information. The role also involves scheduling procedures, obtaining authorizations, and maintaining organized patient records while delivering excellent customer service.

The Registrar will interact with patients and families, manage schedules, assist with pre-registration, verify insurance, collect financial estimates, and ensure proper documentation and

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare registration, scheduling or front desk required.
• Familiarity with customer service in healthcare is preferred.

Responsibilities

• Interact with patients and families to provide courteous, timely assistance.
• Regulate schedules based on procedure requirements, physician availability, and staffing needs.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and obtain necessary authorizations and verifications.
• Collect and record patient financial responsibility estimates.
• Communicate operative reports to physician offices.

Skills

Attention to detail

Interpersonal skills

Customer service

Communication

Medical terminology

Education

Post-secondary education in medical office administration

Tools

EHR systems

Registration software

Job description

Lutheran Health Network is seeking a Registrar to support patient care by accurately capturing and verifying demographic and insurance information. The role also involves scheduling procedures, obtaining authorizations, and maintaining organized patient records while delivering excellent customer service.

The Registrar will interact with patients and families, manage schedules, assist with pre-registration, verify insurance, collect financial estimates, and ensure proper documentation and