Patient Registration I - Patient Access

Kettering Health; Kettering (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health is seeking a Patient Access Clerk to support patient registration and ensure smooth clinic operations. You will verify insurance and collect required information while upholding confidentiality and compliance with policies.

The role requires strong customer service skills, basic healthcare knowledge, and attention to detail. On-site first shift opportunities are available.

Qualifications

• High school diploma or GED required.
• At least 1 year in a healthcare administrative or customer service role.
• Familiarity with medical terminology advantageous.

Responsibilities

• Register patients accurately and verify insurance to ensure proper intake.
• Serve as a first point of contact, delivering excellent customer service while maintaining confidentiality.

Skills

Customer service

Bilingual abilities

Attention to detail

Medical terminology familiarity

Education

High school diploma or GED

Associate degree in healthcare administration

Tools

EHR systems

Job description

Job Details

Patient Access | Kettering | Full-time | First Shift

Responsibilities & Requirements

The Patient Registration I role supports patient care and operational reliability by accurately registering patients, verifying insurance, and ensuring all required documentation is completed in accordance with regulatory standards. This position serves as a first point of contact, providing excellent customer service to patients and visitors while maintaining confidentiality and compliance with organizational policies. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

• High school diploma or GED.


• At least 1 year of experience in a healthcare administrative or customer service role.


• None required.

Preferred Qualifications

Associate degree in healthcare administration or related field. Experience with Electronic Health Record (EHR) systems and familiarity with medical terminology; bilingual or multilingual abilities.