Pre Registration I - Patient Access

Kettering Health; West Virginia; On-site; USD 32,000 - 40,000; Full time

Job summary

Kettering Health is seeking a Pre Registration I in a remote-capable Patient Access team. The role focuses on collecting and verifying patient demographic and insurance data before scheduled appointments to ensure smooth registration and financial clearance.

You'll support timely access to services, uphold confidentiality and regulatory standards, and align with Kettering Health's mission and B Safe program.

Qualifications

• High school diploma or GED.
• Experience in customer service, office, or healthcare setting.

Responsibilities

• Collect and verify patient demographic and insurance information prior to scheduled appointments.
• Support timely access to services and ensure financial clearance.
• Adhere to confidentiality and regulatory standards; align with Kettering Health's mission, vision, values, and B Safe program.
• Perform other duties as assigned.

Skills

Customer service

Office administration

Healthcare experience

Education

High school diploma or GED

Job description

Job Details

Patient Access | Remote | Full-time | First Shift

Responsibilities & Requirements

The Pre Registration I role supports patient care and operational reliability by collecting and verifying patient demographic and insurance information prior to scheduled appointments, ensuring a smooth registration process and accurate financial clearance. This position helps facilitate timely access to services and supports compliance with regulatory and confidentiality standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program. High school diploma or GED. Experience in customer service, office, or healthcare setting.

Preferred Qualifications

Completion of coursework in medical terminology or healthcare administration. Prior experience in patient access, registration, or insurance verification within a healthcare environment.