Patient Registration I — Flexible Scheduling

Kettering Health Network; Wilmington (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Health insurance

Job summary

Kettering Health Network in Wilmington, OH seeks a Patient Access representative to support registration and billing in a fast-paced hospital setting, emphasizing friendly guest service and strong communication with patients and families. This role requires a high school diploma and 1+ year of medical office or customer service experience.

You will review discount eligibility, confirm payer sources and payment options, assist with Financial Assistance and Medicaid applications, and maintain

Qualifications

• High school diploma required.
• 1+ year of medical office or customer service experience required.
• Excellent written and oral communication skills.
• Ability to learn site-specific patient processing software.

Responsibilities

• Register patients with strong guest relations and customer service.
• Review scheduled outpatient visits for discount screening.
• Ensuring that payer sources and payment arrangements and options have been discussed.
• Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
• Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
• Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents.

Skills

Communication

Customer service

Teamwork

Microsoft Office

Computer skills

Education

High school diploma

Job description

Kettering Health Network in Wilmington, OH seeks a Patient Access representative to support registration and billing in a fast-paced hospital setting, emphasizing friendly guest service and strong communication with patients and families. This role requires a high school diploma and 1+ year of medical office or customer service experience.

You will review discount eligibility, confirm payer sources and payment options, assist with Financial Assistance and Medicaid applications, and maintain