Patient Access & Registration Specialist

Kettering Health Network; Hamilton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health in Hamilton, OH is seeking a Patient Access registration professional for a full-time, first-shift role. You will register patients, screen for discounts, discuss payer sources and help with financial assistance forms.

Candidates should have strong communication skills, be computer-literate, and able to learn site-specific processing software in a fast-paced environment.

Qualifications

• High school diploma required.
• One or more years of medical office or customer service experience required.
• Excellent written and oral communication skills.
• Strong computer skills and proficiency with Microsoft Office.
• Ability to learn site-specific patient processing software.
• Flexible schedule to fit staffing needs.

Responsibilities

• Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
• Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts.
• Ensuring that payer sources and payment arrangements and options have been discussed.
• Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable).
• Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account.
• Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents.

Skills

Customer service

Verbal communication

Teamwork

Software skills

Education

High school diploma

Tools

Microsoft Office Suite

Patient processing software

Job description

Kettering Health in Hamilton, OH is seeking a Patient Access registration professional for a full-time, first-shift role. You will register patients, screen for discounts, discuss payer sources and help with financial assistance forms.

Candidates should have strong communication skills, be computer-literate, and able to learn site-specific processing software in a fast-paced environment.