Patient Registration & Front Office Specialist

OneOncology, LLC; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support front desk operations and patient check-in across clinics. You will verify demographics and insurance, collect co-pays, schedule internal appointments, and ensure accurate EMR documentation.

Ideal candidates have 2 years of office experience, strong customer service, and knowledge of EMR systems. This role requires visiting multiple clinics as needed and maintaining HIPAA-compliant practices.

Qualifications

• High school graduate or GED.
• 2 years of professional office experience.
• MS Office and e-mail experience preferred.
• Strong verbal, listening, and written communication skills.
• Ability to work productively in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Answer phones and greet patients courteously and efficiently.
• Route calls/messages to appropriate discipline/department.
• Follow policies to standardize processes across clinics.
• Conduct patient check-in and maintain accurate records.
• Enter patient demographics and insurance information into PM/EMR.
• Verify and update patient demographics.
• Scan documents into EMR and manage sign-off forms.
• Travel to other clinics as needed for business requirements.

Skills

Front desk operations

EMR proficiency

Customer service

HIPAA compliance

Insurance verification

Multitasking

Education

High school diploma or GED

Tools

EMR system

MS Office

Job description

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support front desk operations and patient check-in across clinics. You will verify demographics and insurance, collect co-pays, schedule internal appointments, and ensure accurate EMR documentation.

Ideal candidates have 2 years of office experience, strong customer service, and knowledge of EMR systems. This role requires visiting multiple clinics as needed and maintaining HIPAA-compliant practices.