Patient Registration & Front Desk Specialist

Unity Health Care; Washington (District of Columbia); On-site; USD 26,000 - 29,000; Full time

Job summary

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient registration, scheduling, and front-desk operations. You will be the first point of contact, help patients complete paperwork, and guide them through clinic procedures while maintaining confidentiality and professionalism.

The successful candidate communicates clearly, pays attention to details, and can work in a fast-paced health care setting with diverse patients.

Qualifications

• High school diploma or equivalent is required.
• One year of experience in an office setting, preferably in a medical office.
• Knowledge of medical terminology and health insurance.
• Basic knowledge of health insurance plans, including Medicare and Medicaid, preferred.
• Strong oral, written, and telephone communication skills.
• Bilingual in English and Spanish preferred.
• Ability to work independently and in a team-oriented environment.
• Ability to interact effectively with individuals from diverse ethnic and cultural backgrounds and with varying needs.
• Basic computer skills.
• Typing speed of 40 words per minute preferred.
• Strong attention to detail, organization, and communication skills.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform patient registration functions, including insurance verification and updating demographic and emergency contact information.
• Serve as a receptionist and liaison between patients, teammates, and staff.
• Review patient-related forms for accuracy and completeness and assist patients when necessary.
• Schedule appointments, record appointment information, and effectively communicate appointment details to patients.
• Maintain accurate patient files and databases.
• Measure key metrics important to advanced access.
• Maintain a clean, organized, safe, and professional working environment.
• Answer and appropriately direct telephone calls.
• Assist trained staff as needed to support efficient clinic operations.
• Perform other duties as assigned.

Skills

Verbal & written communication

Telephone communication

Typing 40 wpm

Basic computer skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient registration, scheduling, and front-desk operations. You will be the first point of contact, help patients complete paperwork, and guide them through clinic procedures while maintaining confidentiality and professionalism.

The successful candidate communicates clearly, pays attention to details, and can work in a fast-paced health care setting with diverse patients.