Patient Registration & Front Desk Specialist

KDMC Ashland Hospital Corporation; Rhodes (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

UK King's Daughters in Rhodes, IA is seeking an Administrative Support Associate to register patients, verify insurance, collect co-pays, and coordinate admissions with accuracy and courtesy.

You will greet patients and visitors, schedule appointments, process referrals, maintain confidentiality, and support office operations through thorough data entry and clerical duties in a patient‑centered environment.

Qualifications

• High school diploma or equivalent.
• 0-2 years experience in healthcare or related field; paid experience considered.
• Ability to verify health insurance and perform pre-certifications when needed.
• Strong data entry and clerical skills with attention to privacy.

Responsibilities

• Registers patients with demographic and insurance information.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and other payments; balances cash daily.
• Answers phones, schedules appointments, and processes referrals.
• Maintains confidentiality of medical records and handles correspondence.
• Greets and assists patients, visitors, and staff; directs to proper destinations.
• Coordinates admissions, procedures, and bed assignments with physicians and departments.
• Assists with orientation and development of employees; oversees daily tasks.
• Monitors work queues and ensures timely data entry.
• Performs other duties as assigned.

Skills

Data entry

Customer service

Privacy compliance

Scheduling

Education

High school diploma or equivalent

Tools

N/A

Job description

UK King's Daughters in Rhodes, IA is seeking an Administrative Support Associate to register patients, verify insurance, collect co-pays, and coordinate admissions with accuracy and courtesy.

You will greet patients and visitors, schedule appointments, process referrals, maintain confidentiality, and support office operations through thorough data entry and clerical duties in a patient‑centered environment.