Patient Access & Registration Specialist

KDMC Ashland Hospital Corporation; Flatwoods (KY); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Job summary

UK King's Daughters is seeking a patient access assistant to register patients, verify demographics and insurance, and schedule appointments. You will greet customers, collect co-pays, and help with admissions, while ensuring accuracy and privacy of all information.

This role supports office operations with clerical duties and maintains high service standards for patients and families. Ideal candidates have a high school diploma and 0–2 years in healthcare or a related field, with a focus on

Qualifications

• High school diploma or equivalent experience.
• 0–2 years of experience in a healthcare, clinical setting, or a relevant area.
• All experience must be paid and in the same related field.

Responsibilities

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.
• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.
• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.
• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.
• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.

Education

High school diploma or equivalent experience

Job description

UK King's Daughters is seeking a patient access assistant to register patients, verify demographics and insurance, and schedule appointments. You will greet customers, collect co-pays, and help with admissions, while ensuring accuracy and privacy of all information.

This role supports office operations with clerical duties and maintains high service standards for patients and families. Ideal candidates have a high school diploma and 0–2 years in healthcare or a related field, with a focus on