Patient Access & Registration Specialist

King's Daughters; Ashland, Northern (KY, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

UK King's Daughters in Ashland, KY seeks a Patient Registration Specialist to collect and enter patient demographic and insurance information, greet customers promptly, and schedule appointments. You will coordinate admission activities and support office operations while maintaining strict confidentiality and privacy compliance.

Responsibilities include verifying insurance, handling co-pays, answering phones, processing referrals, and ensuring timely, accurate data entry across medical records

Qualifications

• High school diploma or equivalent experience.
• 0-2 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered.

Responsibilities

• Registers patients with demographic and insurance data accurately.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays and manages daily cash activities with proper balancing.
• Answers phones, schedules appointments, and processes referrals promptly.
• Maintains confidentiality and accurate medical records documentation.

Skills

Customer service

Data entry

Phone handling

Cash handling

Education

High school diploma

Tools

Electronic Health Records (EHR)

Job description

UK King's Daughters in Ashland, KY seeks a Patient Registration Specialist to collect and enter patient demographic and insurance information, greet customers promptly, and schedule appointments. You will coordinate admission activities and support office operations while maintaining strict confidentiality and privacy compliance.

Responsibilities include verifying insurance, handling co-pays, answering phones, processing referrals, and ensuring timely, accurate data entry across medical records