Patient Registration & Front Desk Specialist

Charleston Area Medical Center; Elkins (WV); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Charleston Area Medical Center is seeking a Registration Representative for the Outpatient First Floor at the Davis Medical Center in Elkins, WV. The role focuses on accurate patient registration, front-end operations, and delivering an excellent patient experience in a fast-paced ambulatory setting.

Responsibilities include handling patient information, scheduling, verifying insurance, and supporting financial processes while providing courteous, professional service and collaboration with

Qualifikationen

• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.

Aufgaben

• Accurately obtains, verifies, and enters patient demographics, insurance, and financial information.
• Schedules, reschedules, and cancels appointments; may perform reminder calls.
• Verifies insurance eligibility and obtains authorizations when applicable.
• Supports front-end financial processes, including co-pay collections and deposits.
• Provides courteous, respectful, and professional service to patients, families, and visitors.
• Acts as the first impression of the clinic and demonstrates empathy and cultural sensitivity.

Kenntnisse

Organizational skills

Time management

Attention to detail

Customer service

Multi-tasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

Charleston Area Medical Center is seeking a Registration Representative for the Outpatient First Floor at the Davis Medical Center in Elkins, WV. The role focuses on accurate patient registration, front-end operations, and delivering an excellent patient experience in a fast-paced ambulatory setting.

Responsibilities include handling patient information, scheduling, verifying insurance, and supporting financial processes while providing courteous, professional service and collaboration with