Patient Registration & Experience Specialist

adventhealth; Merritt Island (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Merritt Island, Florida, is seeking a patient access professional to register patients, verify insurance, and collect accurate demographics. The role emphasizes exceptional customer service, teamwork, and efficient handling of multiple tasks in a fast-paced setting.

Qualifications include high school completion and proficiency with EMR systems, MS Office, and communication. The position requires full-time availability with day shifts and weekend coverage as described in the

Qualifications

• Strong English communication, both written and verbal.
• Ability to operate a computer, copier, fax, and scanner.
• Demonstrates customer service excellence and ability to multi-task.

Responsibilities

• Prepares, processes, and files the medical record for each patient as required.
• Answers phone calls and responds to patient questions to ensure timely resolution.
• Registers patients by collecting demographic, employment, insurance, and medical information.
• Verifies insurance eligibility and determines upfront collection amount.

Skills

Customer service

English communication

Phone etiquette

Computer literacy

MS Office

EMR systems

Medical terminology

Coding/Billing knowledge

Teamwork

Multi-tasking

Phlebotomy skills

Work with diverse backgrounds

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

AdventHealth in Merritt Island, Florida, is seeking a patient access professional to register patients, verify insurance, and collect accurate demographics. The role emphasizes exceptional customer service, teamwork, and efficient handling of multiple tasks in a fast-paced setting.

Qualifications include high school completion and proficiency with EMR systems, MS Office, and communication. The position requires full-time availability with day shifts and weekend coverage as described in the