Patient Registration & Experience Specialist

OrthoIllinois; Algonquin (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoIllinois in Algonquin, IL is seeking a Patient Registration Representative to greet guests, register new and existing patients, and handle patient payments. The role requires at least one year of relevant experience, a high school diploma or GED, and comfort with Microsoft Office and Google Suite.

Spanish language skills are preferred to assist our diverse patient base. We value service orientation and professional communication, with duties including directing visitors, answering

Qualifications

• High School Diploma or GED.
• At least 1 year of front desk or patient registration experience.
• Proficient with Microsoft Office and Google Suite.
• Spanish language skills preferred.

Responsibilities

• Greet patients and families at check-in.
• Collect co-pays and verify insurance information.
• Answer calls and direct inquiries to the right team.
• Assist patients using check-in kiosks.
• Provide timely information about bills and balances.

Skills

Customer service

Spanish language

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

OrthoIllinois in Algonquin, IL is seeking a Patient Registration Representative to greet guests, register new and existing patients, and handle patient payments. The role requires at least one year of relevant experience, a high school diploma or GED, and comfort with Microsoft Office and Google Suite.

Spanish language skills are preferred to assist our diverse patient base. We value service orientation and professional communication, with duties including directing visitors, answering