Patient Experience & Registration Specialist

Pomp's Tire Service; Algonquin (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

OrthoIllinois is seeking a Patient Registration Representative to greet patients, check them in, and ensure accurate demographics and insurance information. You will direct visitors and monitor the lobby, assisting with check-in kiosks and handling patient questions in a courteous, professional manner.

The role involves collecting co-pays, verifying insurance details, and providing timely information about eligibility and balances.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year experience in a similar role or tasks.
• Fluency in Spanish preferred.

Responsibilities

• Greet patients and families as they arrive at the clinic.
• Direct patients and visitors; monitor lobby and waiting areas.
• Assist patients with check-in kiosks and verify demographics.
• Collect co-pays and verify insurance information.
• Answer calls and provide timely information about bills and eligibility.

Skills

Spanish

Communication

Interpersonal relations

Education

High School Diploma or GED

Tools

Microsoft Office

Google Suite

Job description

OrthoIllinois is seeking a Patient Registration Representative to greet patients, check them in, and ensure accurate demographics and insurance information. You will direct visitors and monitor the lobby, assisting with check-in kiosks and handling patient questions in a courteous, professional manner.

The role involves collecting co-pays, verifying insurance details, and providing timely information about eligibility and balances.