Patient Registration Specialist

R1-Rc; Elk Grove Village (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc is seeking a Patient Registration Customer Service Representative at Ascension IL Alexian Brothers in Elk Grove Village, IL. You’ll greet patients, verify information, and help them navigate the registration process in a fast-paced hospital setting.

No healthcare background? No problem. We’ll train you. You will work across computer systems, answer calls, and collect insurance details with empathy, accuracy, and composure to support patients and clinical teams.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Provide calm, compassionate support to anxious or ill patients.
• Navigate diverse insurance plans with training.

Skills

Customer service

Communication

Phone handling

Compassion

Education

High School Diploma or GED

Job description

R1 RCM Inc is seeking a Patient Registration Customer Service Representative at Ascension IL Alexian Brothers in Elk Grove Village, IL. You’ll greet patients, verify information, and help them navigate the registration process in a fast-paced hospital setting.

No healthcare background? No problem. We’ll train you. You will work across computer systems, answer calls, and collect insurance details with empathy, accuracy, and composure to support patients and clinical teams.