Patient Registration & Concierge Specialist

aah; Downers Grove (IL); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is seeking a part-time registration specialist for the Enterprise Revenue Cycle in Good Samaritan IL ED Arrival. The role involves registering patients, collecting demographics and insurance information, and guiding patients on co-pays and financial responsibilities.

Strong emphasis on HIPAA compliance, data accuracy, and excellent customer service in a high-volume setting. Flexible weekend hours and rotating holidays may be required.

Qualifications

• High School Graduate.
• Healthcare office experience is preferred.
• Must handle heavy workloads in a fast-paced environment with minimal supervision.

Responsibilities

• Create the initial electronic health record as the foundation of the patient record.
• Check in/register patients and collect demographic and insurance info; discuss co-pays.
• Explain insurance basics and discuss financial responsibility with patients.
• Ensure HIPAA compliance and protect patient confidentiality.

Skills

Excellent customer service

HIPAA knowledge

Multi-tasking

Effective communication

Detail oriented

Problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet browser

Job description

Advocate Health is seeking a part-time registration specialist for the Enterprise Revenue Cycle in Good Samaritan IL ED Arrival. The role involves registering patients, collecting demographics and insurance information, and guiding patients on co-pays and financial responsibilities.

Strong emphasis on HIPAA compliance, data accuracy, and excellent customer service in a high-volume setting. Flexible weekend hours and rotating holidays may be required.