Patient Registration Concierge — Compassionate Front Desk

R1 RCM, Inc.; Florence (AL); On-site; USD 19,000 - 26,000; Part time

Job summary

R1 RCM Inc. in Florence, AL is seeking a part-time Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with compassion. No healthcare background?

No problem. We’ll train you, and this role is a fantastic launchpad for a growing healthcare career. You’ll gain valuable experience while supporting patients and collaborating with clinicians and

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccinations.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Florence, AL is seeking a part-time Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with compassion. No healthcare background?

No problem. We’ll train you, and this role is a fantastic launchpad for a growing healthcare career. You’ll gain valuable experience while supporting patients and collaborating with clinicians and