Patient Registration Concierge Compassionate Front Desk CSR

R1-Rc; Murfreesboro (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

R1 RCM Inc. in Murfreesboro, TN is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check in. You will gather information, answer questions with confidence, and help patients navigate the registration process in a fast-paced hospital environment.

No healthcare background is required, as training is provided. This on-site role involves coordinating across computer systems, answering calls, and supporting patients with insurance

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Healthcare experience preferred but not required, training provided.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details with training.
• Build rapport and ease patient concerns in real time.

Skills

customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Murfreesboro, TN is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check in. You will gather information, answer questions with confidence, and help patients navigate the registration process in a fast-paced hospital environment.

No healthcare background is required, as training is provided. This on-site role involves coordinating across computer systems, answering calls, and supporting patients with insurance