Patient Registration Concierge

R1 RCM, Inc.; Hancock Township (MI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 in Portage, Michigan is seeking a Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into LifePoint Portage Hospital, helping register patients and answer questions with confidence and compassion. No healthcare background?

We’ll train you. This PRN, part-time role includes day, evening, and overnight shifts with rotating on-call; base pay range is $16.00 to $21.10 per hour, with benefits and opportunities to grow in a

Qualifications

• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 in Portage, Michigan is seeking a Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into LifePoint Portage Hospital, helping register patients and answer questions with confidence and compassion. No healthcare background?

We’ll train you. This PRN, part-time role includes day, evening, and overnight shifts with rotating on-call; base pay range is $16.00 to $21.10 per hour, with benefits and opportunities to grow in a