Patient Registration Concierge (PRN)

RCM Holdco; Town of Brookfield (WI); On-site; USD 23,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Wisconsin is seeking a Patient Registration Customer Service Representative to greet patients as they check into Ascension SE Wisconsin Hospital Elmbrook.

You will help navigate the registration process, collect accurate information, and respond with clarity and compassion. This PRN role offers minimum 48 hours per month with on-call shifts and the chance to learn healthcare workflows while supporting clinicians and administrative staff.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems quickly and accurately.
• Answer phones and gather patient information with empathy.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans with training.
• Adapt to interruptions from clinical teams during urgent care.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Wisconsin is seeking a Patient Registration Customer Service Representative to greet patients as they check into Ascension SE Wisconsin Hospital Elmbrook.

You will help navigate the registration process, collect accurate information, and respond with clarity and compassion. This PRN role offers minimum 48 hours per month with on-call shifts and the chance to learn healthcare workflows while supporting clinicians and administrative staff.