Patient Access Specialist — Registration & Care

R1-Rc; Marquette (MI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Michigan is seeking a Customer Service Representative - Patient Registration to be the first contact for patients, helping with check-in and data collection across hospital systems.

This PRN, part-time role offers on-call shifts, day/evening/overnight availability, and training across departments to support patient access, insurance verification, and revenue cycle operations.

Base pay ranges from $16.00 to $21.10 per hour, with a benefits package and a team-focused environment.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Availability for day/evening/overnight and rotating shifts.

Responsibilities

• Register patients at check-in across multiple hospital systems.
• Answer phones and collect accurate patient information quickly.
• Explain costs, collect co-pays, and provide cost estimates when applicable.
• Cross-train in multiple departments to support patient access.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Michigan is seeking a Customer Service Representative - Patient Registration to be the first contact for patients, helping with check-in and data collection across hospital systems.

This PRN, part-time role offers on-call shifts, day/evening/overnight availability, and training across departments to support patient access, insurance verification, and revenue cycle operations.

Base pay ranges from $16.00 to $21.10 per hour, with a benefits package and a team-focused environment.