Patient Registration & Billing Specialist

Hutchinson Clinic P A; Hutchinson (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Hutchinson Clinic in Hutchinson, KS is seeking a Full Time Customer Service representative to assist patients with scheduling appointments and accessing care. You will verify account information, handle billing inquiries, collect payments, and support the Business Office with payment plans when needed.

Required is six months in customer service, a high school diploma or GED, and strong written and interpersonal skills. The role is performed in a call-center style clinic environment on-site.

Qualifications

• Six months of customer service or related experience.
• High school education or GED equivalent.
• Basic knowledge of Word, Outlook and Excel.
• Excellent interpersonal and written skills for patients and staff.
• Ability to apply concepts of excellent customer service and maintain confidentiality.

Responsibilities

• Assist patients with scheduling appointments promptly and courteously.
• Check-in patients and verify/update account information.
• Provide information on billing inquiries and collect payments in person or by phone.
• Manage cash drawer and prepare deposits as required.
• Coordinate with the Business Office to develop payment plans when needed.
• Attend training and meetings as requested.
• Uphold compliance and accreditation requirements (e.g., OSHA, HIPAA).

Skills

Customer service

Interpersonal skills

Written communication

Basic math

10-key calculator

Education

High School Diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Hutchinson Clinic in Hutchinson, KS is seeking a Full Time Customer Service representative to assist patients with scheduling appointments and accessing care. You will verify account information, handle billing inquiries, collect payments, and support the Business Office with payment plans when needed.

Required is six months in customer service, a high school diploma or GED, and strong written and interpersonal skills. The role is performed in a call-center style clinic environment on-site.