Patient Registration Specialist

Community Health Center of Southeast Kansas Inc; Coffeyville (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

Community Health Center of Southeast Kansas is seeking a Registration Clerk I to support clinical services. You will ensure accurate patient demographics, assist with check-in/out, and manage data entry to keep patient accounts current.

Responsibilities include verifying insurance, collecting payments, and guiding patients to resources while maintaining HIPAA-compliant confidentiality and high-quality customer service.

Qualifications

• High School diploma or equivalent.
• Experience in clinic, healthcare setting, or call setting preferred.
• Complete Registration Clerk I competency checklist within 6 months of hire.
• MOAB de-escalation training within 6 months of hire.
• BLS through American Heart Association within 90 days of hire.

Responsibilities

• Check patients in and out and schedule follow-up appointments; provide timely, friendly customer service.
• Oversee waiting area and coordinate patient flow; report issues to Practice Management.
• Verify insurance coverage; identify co-pays and collect information to prevent denials.
• Collect and process patient payments; post accurately and reconcile.
• Discuss financial assistance options and ensure applications are complete.
• Connect patients with resources such as translation, benefits, or engagement services.
• Follow opening/closing procedures and secure the building.

Skills

Social and cultural sensitivity

Customer service

Calm under pressure

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Office

Electronic health record system

Job description

Community Health Center of Southeast Kansas is seeking a Registration Clerk I to support clinical services. You will ensure accurate patient demographics, assist with check-in/out, and manage data entry to keep patient accounts current.

Responsibilities include verifying insurance, collecting payments, and guiding patients to resources while maintaining HIPAA-compliant confidentiality and high-quality customer service.