Patient Registration & Admissions Specialist

01 ETCH East Tennessee Children's Hospital Association, Inc.; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Dolly Parton Children's Hospital is seeking a patient registration clerk to ensure timely and accurate intake. You will interview guardians, verify coverage, and pre-register patients to streamline admission.

The role emphasizes confidentiality, professional communication, and precise data handling in a fast-paced environment. The position requires a high school diploma and offers experience with medical office procedures, patient interactions, and basic office technology.

Qualifications

• Good communication and organization skills required.
• Ability to plan tasks and use a computer and office machines.
• Active sitting, standing, walking and telephone duties expected.

Responsibilities

• Manage the registration process to meet organizational expectations.
• Answer calls, take reservations, assign rooms, and pre-register patients.
• Interview guardians to obtain necessary information for complete accounts.
• Verify insurances and obtain precertifications/authorizations as needed.
• Ensure signatures and confidentiality for all treatment documents.
• Scan papers and maintain accurate, indexed patient records.
• Document changes with notes stating who made them and why.
• Maintain professional, courteous interactions with families throughout the process.

Skills

Communication

Organization

Multitasking

Telephone duties

Computer skills

Education

High School Diploma/GED

Job description

Dolly Parton Children's Hospital is seeking a patient registration clerk to ensure timely and accurate intake. You will interview guardians, verify coverage, and pre-register patients to streamline admission.

The role emphasizes confidentiality, professional communication, and precise data handling in a fast-paced environment. The position requires a high school diploma and offers experience with medical office procedures, patient interactions, and basic office technology.