Compassionate Patient Access & Billing Specialist

Dolly Parton Children's Hospital; Oak Ridge (NC); Presencial; USD 28 000 - 38 000; Tempo integral

Resumo da oferta

Dolly Parton Children's Hospital is seeking an on-site front desk/administrative staff member to greet patients, collect information for encounters and billing, and support daily financial reporting. The role includes precepting new employees and assisting with claim reviews in a busy pediatric setting.

Responsibilities involve answering calls, routing mail, updating charts, assisting families with paperwork, and ensuring accurate billing and scheduling.

Qualificações

• Ability to multi-task while presenting a positive and comforting presence with patients and families.
• Efficient typing, filing and troubleshooting skills.

Responsabilidades

• Answers incoming telephone calls in a courteous and helpful manner; relays messages and maintains confidentiality.
• Opens and routes incoming mail; retrieves patient charts and prepares new patient records.
• Assists patient/families with required paperwork or verification documents for a complete patient file and billing record.
• Registers new patients and updates patient information in scheduling system; verifies and creates subscriber information.
• Schedules follow-up appointments and provides necessary forms for parents; identifies legal guardian information.
• Reviews procedure and diagnosis codes; assists with denials appeals and provides records as needed.

Conhecimentos

Multitasking

Typing skills

Formação académica

High School Diploma or GED

1–2 years in medical office

Descrição da oferta de emprego

Dolly Parton Children's Hospital is seeking an on-site front desk/administrative staff member to greet patients, collect information for encounters and billing, and support daily financial reporting. The role includes precepting new employees and assisting with claim reviews in a busy pediatric setting.

Responsibilities involve answering calls, routing mail, updating charts, assisting families with paperwork, and ensuring accurate billing and scheduling.