Patient Registration & Access Concierge

Nicklaushealth; Miami (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

Nicklaushealth in Miami is seeking a Patient Services/Front Desk assistant to greet patients, collect demographics and insurance details, and register patients for services. You will verify payer information, obtain authorizations, and collect payments while maintaining accurate records.

The role requires strong communication, data entry accuracy, and the ability to work scheduled shifts, including on-call as needed.

Qualifications

• 1-3 years of customer service experience required.
• High school education or equivalent preferred.
• Fluent in Spanish preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively in writing and verbally.

Responsibilities

• Greet patients and families in person or by telephone.
• Obtain demographic, payer, financial, medical information and identification for scheduling or registration.
• Obtain authorization and referrals, and collect payments as needed.
• Document activity in the QA system.
• Schedule physician or hospital services and confirm appointments.
• Verify third-party payer information and ensure proper authorization.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Data entry

Microsoft Office

Communication skills

Spanish (preferred)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Nicklaushealth in Miami is seeking a Patient Services/Front Desk assistant to greet patients, collect demographics and insurance details, and register patients for services. You will verify payer information, obtain authorizations, and collect payments while maintaining accurate records.

The role requires strong communication, data entry accuracy, and the ability to work scheduled shifts, including on-call as needed.