Patient Access & Registration Specialist

Nicklaushealth; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaushealth seeks a Customer Service representative in Florida to greet patients, collect demographics and payment information, and register patients for services. You will obtain necessary authorizations and referrals while ensuring accurate data entry and confidentiality.

The role requires 1–3 years of customer service experience, HS diploma preferred, and Spanish language ability is a plus. Proficiency in MS Office is expected.

Qualifications

• 1–3 years of customer service experience.
• High school education or equivalent preferred.
• Fluent in Spanish preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Greet patients and families in person or over the phone.
• Collect demographic, payer, financial, and medical information to schedule or register patients.
• Obtain authorizations, referrals, and collect payments as required.
• Verify payer information and obtain referrals for services.
• Document all activity in the system and maintain patient confidentiality.
• Schedule physician or hospital services and confirm appointments two days prior.

Skills

Customer service

Spanish language

Effective communication

Data entry

Confidentiality

Adaptability

Cooperation with team

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Nicklaushealth seeks a Customer Service representative in Florida to greet patients, collect demographics and payment information, and register patients for services. You will obtain necessary authorizations and referrals while ensuring accurate data entry and confidentiality.

The role requires 1–3 years of customer service experience, HS diploma preferred, and Spanish language ability is a plus. Proficiency in MS Office is expected.