Patient Access Registrar: Scheduling & Registration Specialist

Nicklaushealth; Sunset Corners (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Nicklaushealth is seeking a Patient Access Clerk to greet patients, collect demographic and insurance information, and schedule admissions. The role involves verifying payer details, obtaining authorizations, and processing payments with a focus on accuracy and empathy.

The candidate should have at least one year of customer service experience, strong English communication, and preferably fluency in Spanish. Basic MS Office skills are desired for daily tasks in a healthcare setting.

Qualifications

• One year of customer service experience.

Responsibilities

• Greet patients and families in person or by phone, schedule/admit/register patients.
• Verify third party payer information and obtain necessary authorizations.
• Collect payments and provide receipts; inform patients of deductibles and copays.
• Document activities in the system and coordinate with departments as needed.
• Ensure HIPAA and EMTALA compliance in daily operations.
• Direct patients to appropriate services and communicate with physicians as required.

Skills

Customer service

Spanish language

English communication

Data entry

Interpersonal skills

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Nicklaushealth is seeking a Patient Access Clerk to greet patients, collect demographic and insurance information, and schedule admissions. The role involves verifying payer details, obtaining authorizations, and processing payments with a focus on accuracy and empathy.

The candidate should have at least one year of customer service experience, strong English communication, and preferably fluency in Spanish. Basic MS Office skills are desired for daily tasks in a healthcare setting.