Patient Access & Registration Specialist

Nicklaus Children's Health System; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Nicklaus Children's Health System in Miami is seeking a Clerical/Administrative professional to greet patients, schedule services, and ensure a smooth check-in process. The role requires communication with patients and families, verifying insurance, and collecting payments.

The ideal candidate will have at least 1 year of customer service experience, preferably in a healthcare setting, along with fluency in English and Spanish. Join us for an opportunity to make a difference in patient care.

Qualifications

• Minimum 1 year of customer service experience.
• Preferred experience in a healthcare environment.
• Effectively communicate in English, both verbally and in writing.
• Fluency in Spanish is strongly preferred.
• Basic proficiency in Microsoft Office including Word, Excel, and Outlook.

Responsibilities

• Greet patients and families, respond to questions.
• Ensure compliance with HIPAA and EMTALA regulations.
• Collect payments and obtain necessary authorizations.
• Document all activities accurately.
• Schedule hospital services as appropriate.

Skills

Customer service experience

Healthcare environment knowledge

Effective communication

Fluent in Spanish

Proficiency in Microsoft Office

Data entry accuracy

Stress management

Adaptability

Education

High school education or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nicklaus Children's Health System in Miami is seeking a Clerical/Administrative professional to greet patients, schedule services, and ensure a smooth check-in process. The role requires communication with patients and families, verifying insurance, and collecting payments.

The ideal candidate will have at least 1 year of customer service experience, preferably in a healthcare setting, along with fluency in English and Spanish. Join us for an opportunity to make a difference in patient care.