Patient Registrar - Guest Registration

Hawaii Pacific Health; Honolulu (HI); On-site; USD 34,000 - 36,000; Full time

Job summary

Kapi'olani Medical Center for Women and Children in Honolulu seeks a Patient Registrar to deliver warm, accurate registration and admissions services. You will collect patient personal and financial information, coordinate bed assignments, and handle preliminary authorization and verification to ensure a smooth guest experience.

Join Hawai'i's leading center for women, infants and children. This full-time role offers stable schedule and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Associate degree preferred.
• Experience in health care or insurance billing is a plus.

Responsibilities

• Register patients by obtaining personal and financial information.
• Coordinate bed assignments and preliminary authorization/verification for incoming patients.
• Provide warm, friendly customer care during registration and admissions.

Skills

Customer service

Data entry

Interpersonal skills

Attention to detail

Education

High school diploma

Associate degree preferred

Tools

Insurance billing systems

Job description

Kapi'olani Medical Center for Women & Children is Hawai'i’s only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i’s leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women’s Center and the Women’s Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assist with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

As a Patient Registrar, you will provide warm, friendly customer care in patient registration and admissions at our facilities. Your responsibilities include registering patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires. You will also assist with the coordination of bed assignments and the completion of preliminary authorization/verification for patients entering the hospital, and perform registration duties as assigned. We are looking for someone warm and engaging who shares our commitment to delivering the highest quality health care to Hawai'i’s people.

Location: Kapiolani Medical Center for Women and Children

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Pay Range: 25.02 - 26.34 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent.

Preferred Qualifications: Associate's degree. One (1) year experience in health care or insurance billing/reimbursement, or experience in position with high volume customer contact. Medical Terminology course.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.