ER Patient Registrar: Fast, Friendly Check-In Pro

Mercy-Health-System-Corporation; Janesville (WI); Vor Ort; USD 23.000 - 36.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

Mercyhealth is seeking a registration specialist in Janesville to greet patients, collect information, and perform accurate check-in for ER, outpatient, and lab services. You will use EPIC to enter demographics, verify insurance, and assist families with self-pay options.

The role requires a high school diploma and customer service experience, with emphasis on accuracy, courtesy, and teamwork in a busy hospital setting. Benefits include comprehensive coverage and staff support.

Qualifikationen

• High school diploma or equivalent preferred.
• One to two years customer service experience required.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.

Aufgaben

• Register patients and verify identity using department identifiers.
• Collect co-pays and process self-pay payments when applicable.
• Coordinate patient flow and assist multiple departments as needed.
• Answer phone calls and route inquiries to appropriate staff.
• Assist with pre-admission and pre-registration functions.
• Maintain accurate cash drawer and balance at shift end.

Kenntnisse

Customer service

Interpersonal skills

Communication

Problem solving

Data entry

Teamwork

Ausbildung

High school diploma or equivalent

Tools

EPIC software

Jobbeschreibung

Mercyhealth is seeking a registration specialist in Janesville to greet patients, collect information, and perform accurate check-in for ER, outpatient, and lab services. You will use EPIC to enter demographics, verify insurance, and assist families with self-pay options.

The role requires a high school diploma and customer service experience, with emphasis on accuracy, courtesy, and teamwork in a busy hospital setting. Benefits include comprehensive coverage and staff support.