Patient Registrar: ER Registration & Care Connector

Mercy Health Corporation; Janesville (WI); On-site; USD 23,736 - 35,597; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Tuition reimbursement

Employee Discounts

Job summary

Mercy Health Corporation in Janesville, Wisconsin is seeking a Patient Registration Representative focused on providing exceptional service to patients and visitors. Your role will involve managing patient registrations, collecting necessary information, and coordinating with hospital staff to ensure seamless patient care.

Ideal candidates will have experience in customer service, strong communication skills, and a detail-oriented approach. This position offers a competitive pay range of $17.23 to $25.84 per hour, with various benefits including medical, dental, and tuition reimbursement.

Qualifications

• Graduate of high school or equivalent preferred.
• One to two years customer service experience required.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.

Responsibilities

• Engage in positive interactions with patients and customers.
• Enter patient information into the electronic medical record.
• Schedule lab patients and supports patient care processes.
• Collect payments and verify insurance information.
• Assist patients and staff effectively during high-pressure situations.

Skills

Customer service experience

Interpersonal skills

Problem solving

Medical terminology knowledge

Attention to detail

Education

High school diploma or equivalent

One to two years customer service experience

Tools

EPIC

Computer systems navigation

Job description

Mercy Health Corporation in Janesville, Wisconsin is seeking a Patient Registration Representative focused on providing exceptional service to patients and visitors. Your role will involve managing patient registrations, collecting necessary information, and coordinating with hospital staff to ensure seamless patient care.

Ideal candidates will have experience in customer service, strong communication skills, and a detail-oriented approach. This position offers a competitive pay range of $17.23 to $25.84 per hour, with various benefits including medical, dental, and tuition reimbursement.