Patient Registrar – ER & Outpatient (EPIC)

Mercyhealth; Rockford (IL); On-site; USD 24,000 - 36,000; Part time

Job summary

Mercyhealth is seeking a Patient Registrar in Rockford, IL to greet patients, verify demographics, and assist with registration for ER and outpatient visits. You will collect billing information, handle co-pays, and use EPIC for documentation in a fast-paced environment.

The role emphasizes accurate data entry, cooperation with nursing and administrative staff, and maintaining patient privacy in accordance with policy. Flexibility with shifts is expected.

Qualifications

• Graduate of high school or equivalent preferred.
• One to two years customer service experience required.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.

Responsibilities

• Greet and assist patients at registration with a friendly demeanor.
• Verify patient information and collect demographics and billing data.
• Input data into EPIC and maintain accurate records.
• Manage cash drawer and balance at shift end.
• Coordinate with departments for patient flow and referrals.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

1–2 years customer service experience

Medical terminology knowledge

Tools

EPIC knowledge

Job description

Mercyhealth is seeking a Patient Registrar in Rockford, IL to greet patients, verify demographics, and assist with registration for ER and outpatient visits. You will collect billing information, handle co-pays, and use EPIC for documentation in a fast-paced environment.

The role emphasizes accurate data entry, cooperation with nursing and administrative staff, and maintaining patient privacy in accordance with policy. Flexibility with shifts is expected.