Patient Referrals & Scheduling Specialist I

Medical University of South Carolina; Naples (FL); Vor Ort; USD 35.000 - 50.000; Vollzeit

Zusammenfassung

C002 Medical University Hospital Authority (MUHA) is looking for a Referral Management Specialist I to serve as the initial point of contact for patients and referring physicians. The role involves facilitating the referral process and scheduling appointments across multiple specialties in a call center environment.

Ideal candidates should have a Bachelor’s degree or a high school diploma with proven experience, strong communication skills, and proficiency in computer systems.

Qualifikationen

• Bachelor’s degree from an accredited college or university or high school diploma with at least 2 years of experience.
• Ability to prioritize and manage multiple tasks in a high-volume setting.
• Typing speed of 35 cwpm required.

Aufgaben

• Serve as the initial contact for patients and referring providers.
• Facilitate the referral and appointment scheduling process across multiple specialties.
• Ensure high quality customer service and patient satisfaction.

Kenntnisse

Strong computer proficiency

Excellent verbal communication skills

Customer service abilities

Problem-solving skills

Ausbildung

Bachelor’s degree or High-school diploma with 2 years experience

Jobbeschreibung

C002 Medical University Hospital Authority (MUHA) is looking for a Referral Management Specialist I to serve as the initial point of contact for patients and referring physicians. The role involves facilitating the referral process and scheduling appointments across multiple specialties in a call center environment.

Ideal candidates should have a Bachelor’s degree or a high school diploma with proven experience, strong communication skills, and proficiency in computer systems.